Refund Policy
common.Last Updated: November 02, 2026
common.Important: Please read this policy carefully. Refund eligibility depends on the type of service and specific circumstances.
1. Investment Refunds
Investments are generally non-refundable once committed. However, refunds may be considered in exceptional circumstances such as:
- Cancellation within 24 hours of investment (cooling-off period)
- Material misrepresentation by VerridexGroup
- Failure to meet stated investment terms
- common.Regulatory or legal requirements
2. Loan Application Fees
Verification fees and application fees are generally non-refundable. However, if your loan application is rejected due to our error, fees may be refunded at our discretion.
3. Service Fees
Transaction fees, processing fees, and other service charges are non-refundable unless required by law or in cases of our error.
4. Refund Process
To request a refund:
- Contact our support team at info@verridexgroup.com
- Provide your account details and transaction information
- State the reason for your refund request
- We will review your request within 5-10 business days
5. Refund Timeline
Approved refunds will be processed within 10-15 business days and returned to the original payment method.
6. Non-Refundable Items
The following are generally non-refundable:
- Completed investment transactions
- Service fees and charges
- Loan interest payments
- Third-party processing fees
7. Disputes
If you disagree with a refund decision, you may contact our support team for further review.
8. Contact Us
For refund inquiries, contact us at:
Email: info@verridexgroup.com
Phone: +44 123 456 789